FREE SHIPPING ON DOMESTIC ORDERS OVER $40

FAQ

FAQ
How much does shipping cost?

Shipping rates are calculated via UPS Calculator for all domestic and Canada orders. International Checkout orders are calculated at checkout and may vary depending on region you are shipping to.

When will my order arrive?

All domestic and Canada orders are shipped via UPS GROUND. At this moment we do not offer expedited shipping. Please allow up to 3 business days for order processing and payment verification, and an additional 7-10 business days for delivery.

Can I contact you directly with any questions?

Please email Customerservice@grizzlygriptape.com with any questions regarding your order.

Why do my billing and shipping address have to match?

As an additional step to prevent fraud we require that your billing and shipping information be the same.

When are particular items released?

We announce release date through our various social media site. Subscribe to our channels to stay up to date on seasonal, limited and quickstrike releases.

  • Instagram: @Grizzlygriptape
  • Twitter: GrizzlyGriptape
  • Facebook: Facebook.com/GrizzlyGriptape
Do you re-stock your inventory?

On occasion we will re-stock some of our inventory items as long as product is avaliable. Please make sure to check back frequently if an item you want is not available at the time you are on the site. Limited releases will not be re-stocked once sold out.

Do you offer gift cards?

We do not offer gift cards through our web store

International Questions
What is your International refund and exchange policy?

Grizzly Griptape can not refund/cancel/exchange an international order when a customer "refuses" to pay taxes/fees/tariffs associated with importing, and abandons the package. Customers are expected pay the fees that their shipments accrue, or their right to a refund will be refused. 

How are the international orders shipped?

International order are process and shipped via Fed EX FIMS service.

How long does it take to ship international orders?

International Shipping can take anywhere between 1 - 3 weeks for delivered depending on the custom clearance process of its final destination County.

Does you provide International Pre-Paid Labels?

Grizzly Griptape can not provide any International Pre-Paid labels for any refunds or returns. If you are returning a item because of an error made my Grizzly Griptape please contact us at our Customer Service email.

How can I contact you about my shipment?

For any additional questions Shipping please contact our customer service reps at: Customerservice [at] grizzlygriptape.com